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Blue Orbit Consulting
Home
Services
Tech Implementation and Platform Migration
Quality Assurance Services
Workforce Management Services
BPO Selection, Implementation and Management
Insights
Case Studies
Blog
Media
Newsletter
About
Contact
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Tech Implementation and Platform Migration
Quality Assurance Services
Workforce Management Services
BPO Selection, Implementation and Management
Folder: Insights
Back
Case Studies
Blog
Media
Newsletter
About
Contact
Bringing together CRM and cloud contact center capabilities
Case Studies Octavio Mazzoni 9/26/25 Case Studies Octavio Mazzoni 9/26/25

Bringing together CRM and cloud contact center capabilities

Integrating CRM and cloud contact center platforms for multi-channel optimization.

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New platform for a national benefits provider
Case Studies Octavio Mazzoni 9/26/25 Case Studies Octavio Mazzoni 9/26/25

New platform for a national benefits provider

Supporting cloud platform implementation with expert guidance and workforce optimization.

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Securing a state-of-the-art platform for less
Case Studies Octavio Mazzoni 9/26/25 Case Studies Octavio Mazzoni 9/26/25

Securing a state-of-the-art platform for less

Upgrading to a cloud contact center platform with better functionality and lower cost.

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Simplifying life with a centralized call center
Case Studies Octavio Mazzoni 9/26/25 Case Studies Octavio Mazzoni 9/26/25

Simplifying life with a centralized call center

Launching a centralized call center to streamline operations and improve patient focus.

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