The implementation partner contact centers need.
Get more from your CX platforms with seamless rollouts, fast adoption, and real ROI.
Technology doesn’t fail. Implementations do.
Most contact center transformations stumble not because of the tools, but because the rollout falls apart.
That’s where Blue Orbit Consulting comes in. We align IT, vendors, and operations to make sure your investment drives measurable results from day one.
— What we do best.
Platform Transitions
We work with your existing tech stack to find inefficiencies and uncover ROI without the need for more resources. Our goal is to make sure every system talks to each other and the people who rely on them.
Tech Implementation
We help businesses implement CCaaS platforms and point solutions. We specialize in helping contact center organizations get up and running quickly - so they can focus on being operators while we clear all the preparation and setup.
Quality Monitoring
We work with call center organizations to design or refresh their quality programs using the latest technology. We take the pressure off teams who don’t have the resources to dedicate to using their quality monitoring programs effectively.
— We make your tech investment actually work.
Blue Orbit acts as an extension of your team—bridging gaps between operations, IT, and vendors. We guide the rollout, secure adoption, and help you realize value fast.
Who we are.
At Blue Orbit Consulting, we’re a boutique consultancy focused on customer experience and contact center technology.
Deep expertise across NICE, Genesys, UJET, Salesforce, Five9, and more
Hands-on support through every phase—strategy, implementation, adoption, ROI
A partner that makes complex platform rollouts simple and successful
— Blue Orbit in the media.
— Recent blogs and newsletters.
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Basic
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Intermediate
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Advanced
What should we know about the services you provide? Better descriptions result in more sales.
Let’s talk.
Ready to unlock the full potential of your CX tech? Fill out some info and we will be in touch shortly. We can’t wait to hear from you!
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